Legal Information


Legal Information

Operator of the website is:

VPI European Rail Service GmbH - VERS

Mattentwiete 5

20457 Hamburg, Germany

Tel: +49 40 2265921-0

Fax: +49 2265921-19



Managing Director: Joachim Wirtgen

Proxy: Karl-Heinz Fehr

Registration court and Commercial Registry number: Hamburg HRB 155 177

VAT ID number: DE321913151



Liability for third party content and links

On the website, the operator may present information related to third parties outside the VERS. This information may include, for example, availability of wagon maintenance facilities in Europe. This information has been obtained from the relevant third party and does therefore not constitute “own” information within the meaning of Sec. 7 of the German Telemedia Act (TMG). Although we apply our best efforts to assess the correctness of the third-party information, it is possible that some of the information related to facilities outside the VERS are or become incorrect before we can update the information. You should in any case liaise with the relevant third party before making any disposition or schedule with regard to your wagon fleet.

To the extent the operator implements links to the websites of third parties these are considered as third-party content within the meaning of Sec. 7 of the German Telemedia Act (TMG). The third-party content was duly assessed for potential liability under criminal or civil law. However, it is possible that third party content was amended after implementation of the link by the third-party operator. The third-party content is not regularly and proactively controlled for any changes. If you are of the opinion that the third-party content violates applicable law or infringed third party rights, please reach out to the operator per




This website contains content protected under copyright and trademark law for the operator or third parties. Any reproduction or use of the content of the website for any other purpose than the usual display and use of the website is prohibited and requires express written consent of the operator or relevant third party.

The EU Commission provides an online dispute resolution platform under We are not obliged to participate in any respective dispute resolution nor agree to such proceeding.



Workshop Portal- Privacy Policy


This Privacy Policy applies to the processing of personal information by VERS in connection with the operation of the Platform. In the following paragraphs we inform you in detail about the handling of personal information. Personal information is collected and processed solely in compliance with the statutory provisions of the GDPR.


Operator of the Platform and controller in the sense of the GDPR is VERS.


In the event of questions regarding the processing of personal information by VERS in connection with the Platform the User may use the contact details in Section 5 of this Privacy Policy.



Technical Data


Error-free operation and provision of the Platform requires capture of certain technical information, which is automatically transferred from the computer or device of the User. In this context we store in particular access data like the IP Address, browser type and version, name of the operating system, name of the internet access provider of the User, the referring page from which the Platform is visited or the name of the requested files as well as data and time of the access. This data is solely used for enabling the access and use of the Platform and for the assessment and improvement of our offer without allowing a direct conclusion on the person of the User. This data is not matched to other sets of data provided by you. The processing of this data is necessary for fulfilling our contractual obligations towards the User and his employer in accordance with Art. 6 para. 1 lit. b) GDPR as well as for the protection of our justified interest in the provision of our services and improvement of the Platform in accordance with Art. 6 para. 1 lit. f) GDPR. This data is deleted by us as soon as it is not required for these purposes anymore, which is normally the case after the User has left the Platform.This does also apply to other visitors of the landing page of the Platform which is freely accessible on the internet.




For the provision of certain functions of the Platform we use so called cookies, being small text files, which are stored on the device of the User when accessing the Platform and provide us with information about the previous settings and use of the Platform. These cookies are necessary for using the Platform and will be deleted after the end of the browser session, i.e. after closing the browser (Session Cookies). Other cookies remain on the device of the User and enable us to identify the browser of the User at the next visit (Persistent Cookies). The use of these cookies is necessary for the provision of the Platform and thus necessary for the execution of the Platform Agreement as well as for the protection of our justified interest in providing the Platform and as such justified under Art. 6 para. 1 lit. b) and f) GDPR. 



The User can at any time delete all cookies stored on his device.


The User can also change his browser settings so that he will be informed before cookies are being placed and decide in each single case about accepting the cookie or reject the cookie in specific cases or in general. In case of rejection of cookies, the functionalities of the Platform may be restricted.



The personal information of Users will only be forwarded to technical service providers which support us in providing the Platform and process data only under the instruction of VERS (e.g. hosting provider). Currently, the Platform is hosted by Amazon Web Services (AWS) on servers located in Ireland.


We use the services of AWS, a service of the Amazon Corporation, as identity provider for our Platform. For this purpose it is necessary to forward the User to a landing page of AWS during the login and AWS verifies the login data with our database. It may be necessary that AWS transfers the data to servers in the US. Amazon will use the data only in compliance with our instructions and for the purpose of verifying the identity for the access to the Platform. Amazon is certified under the EU / US Privacy Shield.



The Platform uses the mapping service of OpenStreetMap. For displaying the mapping functions on the Platform certain technical data (in particular IP addresses, browser and device type, operating system, referring web page, date and time of page visit) may be automatically transferred from the device of the User to the operator of OpenStreetMap, the OpenStreetMap Foundation in order to enable the User the use of the mapping services. The data may be transferred to servers located outside the European Economic Area. This transfer of data is required to provide the Functions of the Platform to the User which are based on the mapping service and are thus to fulfill our contractual obligations (Art. 6 para. 1 lit. b) GDPR). The OpenStreetMap Foundation will not use the data for other purposes and will usually delete or anonymize the data directly after the provision of the service. Further information regarding the data processing practice of the OpenStreetMap Foundation can be found here.


The User can also decide to provide voluntary feedback (anonymous or voluntarily with name indication) on the Platform about a bug. This feedback will be used by us for the improvement of the Platform.



The User has the right to request access to his personal information stored by VERS pursuant to Art. 15 GDPR, to request correction of incorrect data pursuant to Art. 16 GDPR as well as the right to request deletion pursuant to Art. 17 GDPR or restriction of use pursuant to Art. 18 GDPR. Further, the User has pursuant to Art. 21 para. 1 GDPR the right to object to the processing if his personal situation provides for a specific reason and personal information is affected that we process for the protection of our legitimate interests (Art. 6 para. 1 lit. f) GDPR). A right to object also applies if personal data is being used for direct marketing (Art. 21 para. 2 GDPR). The User has the right to request that his personal information provided by him are transferred in a machine-readable format. The User can also lodge a complaint with any competent supervisory authority pursuant to Art. 77 GDPR if he believes that we process his personal information not in compliance with applicable law.



In case of questions related to the collection, processing or use of personal information as well as for claims for access, correction, restriction of use, deletion of data or revocation of consent or any other rights the User may refer to: or under our postal address with the referrer “the Data Protection Officer”



The personal information of the User when using the Platform will be transmitted in encrypted format via SSL/TLS.


We secure the Platform and our other systems by technical and organizational means against loss, destruction, access, change or disclosure of data by unauthorized persons.